 Bracken
and Associates provides full service capabilities to help you design,
develop and implement a wide variety of customized survey- feedback-action
planning processes, including:
 Employee Opinion
Organizational
Effectiveness
Culture/Climate Assessment |
360 Degree Leadership Development
Internal Customer Satisfaction
Organizational Change Measurement |
Benefits
Depending on your needs and requirements, we can help
you:
- Identify, build and leverage strengths
- Prioritize and address opportunities for improvement
- Create a more positive, productive culture and climate
- Improve employee satisfaction
- Involve the entire organization in continuous improvement
- Evaluate the effectiveness of policies, practices and
processes
- Attract, retain and motivate a quality workforce
- Promote organizational learning, growth and development
- Measure and manage change initiatives
- Identify and measure relevant leadership competencies
and behaviors
- Prioritize leadership development needs
- Improve leadership performance in soft skills
We can help you implement a survey process for the first time,
or improve or revitalize your current approach. Following is an
overview of our services.
Needs Assessment and Process Design
- Needs assessment to meet short and long-term needs and
requirements.
- Complete project management to save you time, effort,
energy and resources.
- Active engagement and involvement of your senior leadership
team to ensure their understanding, support and commitment.
- Survey and process design aligned and integrated with your
vision, values, mission, strategies, goals, objectives,
culture and planned change initiatives.
Survey Administration, Processing and Reporting
- Communication strategies, programs and materials
to engage and involve the entire organization throughout
the entire process.
- Efficient survey administration through your choice of Internet,
scannable questionnaires, or hybrid approaches. We can administer
multi-national surveys in any language or dialect.
- Fast, reliable and confidential survey results processing
with easy-to-read reports and analyses of both data and narrative
comments.
- Balanced, objective, non-technical presentations of survey
findings to senior leadership and the entire organization.
- Data for analyzing levels, trends and comparisons, including “best
in class” benchmarking data and/or normative data for
making meaningful comparisons.
- Safe, secure data storage and assurance of confidentiality
and anonymity.
Feedback
- Design and facilitation of feedback group
processes to obtain an objective clarification of
the priority issues identified
in the survey, and constructive ideas and recommendations
for action planning.
- Confidential processing, reporting and analysis of
feedback results.
Action Planning
- Customized action planning guidelines, processes
and materials to help you focus on the real priorities,
and take appropriate,
effective action.
- Design and facilitation of action planning conferences
for the total organization, business units, functions,
divisions, departments and teams.
- Action planning workshops to build skills in receiving
and responding to survey feedback, managing change
and transition, creative problem-solving, developing
and implementing action plans, and communicating progress.
- For 360-degree leadership development surveys, we
provide training in how to be an effective rater,
and how to analyze survey results and prepare personal
development plans.
- Confidential, one-on-one professional coaching for
individual leaders.
Implementation and Communication Support
- Strategies, facilitation and coaching to
implement and communicate action plans.
- Consulting help you address challenging organizational
issues, and orchestrate changes in culture, climate
or strategic direction.
Sustaining Strategies
- We conclude your project with a personalized
conference, including our recommendations for sustaining
and continuously improving
your process.
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