Our Perspective and Approach

Our view is that for leadership development to be effective, a systematic approach is needed. A leadership development process needs to be customized to the context leaders operate in, including the organizational culture, structure, stakeholders, competitive environment, strategic challenges, and performance management system.

It’s essential to identify and measure a comprehensive set of leadership and management competencies and behaviors. Through a 360 degree leadership development survey leaders compare their perceptions to those of their supervisor, peers, direct reports, and even internal or external customers. They identify blind spots in their self-perception, and gain insights about their strengths and development needs.

We also aggregate and report data for the entire leadership team, senior leaders, middle management, and front line supervision to identify overall strengths and development needs. This provides a road map for building on strengths, and addressing development needs from a holistic, long-term organizational perspective.

With consistent measurement and feedback, leadership development becomes a planned, fact-based process linked with other organizational processes instead of just a “quick fix” reaction to the latest book, fad or short-term problem. Approaches and resources for training and development, selection, career development, succession planning, and performance evaluation can be focused, aligned and integrated.

Following is an overview of our services.

Needs Assessment and Process Design

• Needs assessment to meet short and long-term needs and requirements of the total organization, the leadership team and individual leaders.

• Complete project management to save you time, effort, energy and resources.

• Active engagement and involvement of your leadership team to ensure their understanding, support and commitment.

• 360 degree survey and leadership development process aligned and integrated with your vision, values, mission, strategies, goals, objectives and planned change initiatives.

Survey Administration, Processing, and Reporting

• Communication strategies, programs and materials to engage and involve the organization throughout the entire process.

• Training to provide participants an overview of the entire leadership development process, and teach them how to be effective raters before surveys are administered.

• Efficient Internet survey administration with capabilities in any language or dialect.

• Fast, reliable and confidential survey results processing with easy-to-read reports and analyses of both data and narrative comments.

• Safe, secure data storage and absolute assurance of confidentiality and anonymity for each leader receiving a report, and for individual raters.

Coaching and Supporting Training and Materials

• Training in how to analyze survey results and prepare development plans.

• Confidential, one-on-one professional coaching for individual leaders in either face-to-face or telephone sessions by experienced outside consultants.

Leadership Team Rollup Reports and Process Consulting

• In addition to individual leader survey results reports, you may also receive survey results reports and analyses for the entire leadership team, including special group reports for senior leadership, middle management and front line supervisors.

• Customized action planning guidelines, processes and materials to help you leverage strengths, and focus on development priorities for the entire team.

• Process consulting, facilitation and coaching to help you align and integrate your leadership development process with training and development, selection, career development, succession planning and performance evaluation systems.

Implementation and Communication Support

• Consulting, facilitation and coaching to ensure that individual and leadership team development plans are effectively implemented and communicated.

• Facilitated experiential events and activities that actively engage participants in learning and development, and provide interesting and challenging alternatives to traditional presentations and classroom training.

• Our network of experienced associates has expertise in the design, development and delivery of customized training programs, and certifications in delivering recognized programs that are already developed.

Sustaining Strategies

• We conclude your project with a personalized conference, including our recommendations for sustaining and continuously improving your process.